Fixed Gas Detection Products
In-Factory Repair and Calibration
Our Fixed Gas Detection factory service team is comprised of highly skilled technicians dedicated to maintaining the optimal performance of your Sensidyne gas detection equipment. We offer comprehensive in-house repair and calibration services for all Sensidyne products, including:
- SensAlert ASI, SensAlert Plus
- SensAlarm Flex, SensAlarm Plus
- SensCast Wireless System, SensFlex
- SensAir
- Controllers: 9000, 7200, 7100, 7100-Plus, SensAlert 4-Channel
- Sample Draw System
This team addresses a wide range of technical inquiries, providing:
- Application expertise: Consult our team for assistance in tailoring your gas detection system to your specific application needs.
- Troubleshooting: Our technicians can diagnose and resolve any issues you may be encountering with your equipment.
- Expert repairs: Benefit from factory-level repairs using genuine parts for optimal performance and safety.
Sensor Exchange Program
Keep a Calibrated Spare Sensor at Our Factory.
For gas sensors monitoring highly toxic or volatile compounds, frequent calibration using specialized standards can be a logistical challenge. Our Sensor Exchange Program offers a convenient and efficient solution:
Key Features:
- Easy “Hot-Swapping:” Transportable Calibration is a feature of our Plus Series “Smart Sensors” (including SensAlert Plus, SensAlert ASI, SensAlarm Plus, and SensAlarm Flex), allowing pre-calibrated sensors to seamlessly share data with the transmitter upon installation. This eliminates the need for field calibration, minimizing downtime during maintenance.
- Factory Fresh Calibration: Your spare sensors are securely stored in our temperature-controlled facility until needed. Prior to shipment, each sensor undergoes rigorous calibration and testing in our Factory Mutual (FM) certified lab. A fresh, calibrated sensor is then shipped directly to you with a traceable calibration certificate.
- Reduced Maintenance Costs: This program is ideal for remote sensor locations where on-site calibration is impractical or expensive. It also eliminates the need for specialized calibration equipment and personnel, saving you time and money.
- Flexible Calibration Intervals: Choose the calibration frequency that best suits your needs – 30, 60, or 90 days – to ensure optimal sensor performance and regulatory compliance.
How it Works:
Enroll in the program and purchase a spare sensor set.
- We’ll store your spare sensors in our secure facility until calibration is required.
- When a sensor needs replacement, a pre-calibrated sensor is shipped directly to you.
- Simply hot-swap the old sensor for the new one – no field calibration necessary.
- Return the used sensor to us for storage and future exchange.
Field Repair and Calibration
Our team of experienced field service technicians is readily available to address your needs on-site. We offer:
- Prompt response: Typically available within a few days of your request, minimizing disruption to your operations.
- Expert repairs and calibration: Our technicians possess the necessary skills and tools to ensure your equipment is functioning at peak performance.
- Contractual service options: Discuss customized service agreements for ongoing maintenance and calibration needs.
>> Read our Sensor Calibration Policy here
Start-up and Commissioning
For new installations, upgrades, or significant expansions, our team provides:
- Wiring verification: Meticulous review of all wiring connections for proper system functionality.
- Functional testing: Comprehensive testing of all gas sensors and related safety equipment to ensure reliable operation.
- On-site training: Our team can train your personnel on proper gas sensor maintenance procedures, empowering them to manage the system effectively.
Factory Service Training and Certification
We offer training and certification programs for:
- Third-party service providers and resellers
- Service companies specializing in gas detection equipment
- User companies with substantial investments in gas detection programs
Factory Repair Request
All Factory repairs must have a Return Materials Authorization number (RMA).
Outside the US?
Around the Globe we have Channel Partners designated as Authorized Sensidyne Service Centers
